Shipping Information

Dugby products are built with intention. That means different items follow different fulfillment timelines. Please review the details below before placing your order.

Custom Gloves

All Dugby gloves are made to order.

Each glove is crafted specifically for you after your order is placed. Because of this, custom gloves require additional production time before they ship.

Production Timeline

Custom gloves ship 7–9 weeks after your order is placed
This timeline includes crafting, finishing, and quality checks
Production begins once your order is finalized

Important Notes

Custom glove orders cannot be modified or canceled once production has started
You will receive a shipping confirmation and tracking number once your glove ships
Delivery time after shipment varies by location

Custom gloves are worth the wait. We do not rush craftsmanship.

Apparel and Accessories

Apparel and accessory items are produced on demand and fulfilled separately from custom gloves.

Fulfillment Timeline

Apparel items typically ship within 3–7 business days
Shipping transit time is usually 3–5 business days within the United States

Because these items are fulfilled independently, they may arrive before or after your glove.

Multiple Shipments

If your order includes both a custom glove and apparel, you will receive separate shipments and tracking numbers for each item.

This is expected.

International Orders

International shipping times vary by destination
Customers are responsible for any customs duties, taxes, or import fees imposed by their country
Dugby is not responsible for delays caused by customs processing

Order Tracking

Once your item ships, you will receive a confirmation email with tracking details. Please allow up to 24 hours for tracking information to update after shipment.

Questions?

If you have questions about your order or shipping timeline, contact us at:
hello@dugbybaseball.com

Shipping Information